7 leadership lessons from Gareth SouthgatePosted 09 Jul 2018 By Jeremy Snape of Sporting Edge, the high performance business and sports psychology consultancy
The England football team’s World Cup success has amazed and inspired the country, turning the experience of watching the team from dread to delight.
Regardless of Wednesday’s result against Croatia, the transformation of the team from losers to lions offers lessons to us all.
During my career, everyone was talking about the tactical and technical elements of the game, but more often it was the mental game that was the difference between success and failure.
The mental game is the biggest area of competitive advantage for teams, whether in sport or business. In this case, we have seen Gareth’s authentic leadership style, which combines skill, thoughtfulness and understated strength, transform a relatively novice England squad into a winning team.
Here are seven lessons from Gareth’s leadership style that the nation’s business leaders can learn from:
Balance compassion and ruthlessness
Gareth has grown into his leadership role with calm confidence and composure. He is an authentic leader who has spent the past few years studying various leaders in different settings, including a day with Eddie Jones at England Rugby.
He is a student of leadership and has developed his own style. Early critics may have mistaken Gareth’s quietness as lacking strength, but he’s made the tough decisions, such as dropping Wayne Rooney, and shown you can balance both compassion and ruthlessness.
Learn from failures as well as successes
Gareth’s personal experience of missing a penalty in Euro 96 has shaped his own philosophy and also helped him prepare his team better.
This vulnerability and willingness to discuss setbacks and pressure is a new concept to football and has liberated the players and staff to enjoy the challenge of competition, rather than the fear of failure and the “what if it all goes wrong” catastrophising.
Focus on the process not the outcome
Sport is emotional and unpredictable and that’s why we love it. But as performers, we can’t control the outcome and instead we need to focus on our preparation, mindset, communication and collaboration. It’s all about executing the strategy and skill, whether in business or sport. These things are in our control.
This preparedness has helped build the courage that is central to their winning mindset.
Help your team enjoy it
Thanks to Gareth’s approach and thorough preparation, his players are now approaching games with the excitement of showing off their skills to the world.
Previously, teams were so fearful about the media diatribe if they failed it became a self fulfilling prophecy, as we saw with the game against Iceland two years ago.
The champion performers have a calm control about themselves and this was seen in last week’s penalty shoot-out. They owned the process and Jordan Pickford said afterwards: “I prepared well and I stayed in the moment.”
No matter how stressful the situation, we have more chance of success if our mind is on the job in front of us, rather than worrying about what people may say after the game.
Football has traditionally celebrated individual icons and moments of genius, but it’s the selfless play, passing and work ethic that wins tournaments.
Gareth has instilled a more team-based mindset, which values the interdependence of players rather than their individual brilliance.
For example, Kane may score a wonder goal, but he got the ball from the hard work of a defender tracking back and making a vital tackle. Without this hard work in the shadows, the opportunity wouldn’t have been created, so great managers and coaches celebrate both players equally.
People not just performers
The England football team has players from a range of diverse background and they are being embraced as people as much as they are as performers. When people can come to work and be respected for who they are, rather than putting on a ‘perfect’ act, they relax, relate and perform in a different way.
Gareth respects his players’ diversity and has galvanised them around a common purpose, in this case rewriting the team’s poor history, something no individual star could achieve on their own.
Danny Rose told his story of a battle with depression, which shows how vulnerability and authenticity are valued in the group.
Build empowerment and engagement
Gareth has instilled a new style of coaching and leadership by spending more one to one time with his players.
Football’s culture tends to be more directive, but Gareth has created more empowerment and engagement in his players by discussing each of their roles and performances in depth through one to one partnerships.
The time has been invaluable in getting to know the players and for the players to understand the mindset, strategy and team play needed for success.
This approach is a continuation of his time coaching many of them through the younger England age group sides and this repeated cycle of ‘Prepare - Do - Review’ gives a great structure for improved self awareness and continual learning.
England has already gone further than almost anyone reasonably expected and it has been a delight to watch them playing. We can see that even in the big pressure moments, like the penalty shoot-out, England back themselves to win.
Business owners and directors can learn a lot from Gareth’s leadership approach in dealing with the constant challenge of helping their own teams be high flyers.
Jeremy Snape is a former England cricketer. He’s helped numerous business and sports teams with psychological preparedness, including England Rugby, various Premier League football teams and the South African cricket team.
He also sits on the leadership board of football’s League Managers Association. Read more like this< Back